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Apr 7, 2023 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it 1 year ago. If you disable CEC, then your cable box and tv won’t be able to turn each other on or off. That is what CEC does…allows the devices to communicate so that they can turn each other on or off. Re-enable it. You might want to do a system refresh on the cable box. 1.You can still fast forward, rewind and jump using the buttons on your remote. Notes: Pausing, rewinding and fast-forwarding live TV is available on all X1 TV Boxes except for RNG150 devices. When paused, Xfinity free live streaming channels may resume to the current moment of programming, rather than resuming from the pause point.We would like to show you a description here but the site won’t allow us. TV box hasn't turned on in 5 days. Sat on chat support, who wanted to send me a new X1 box, even tho I do not have a X1 box. Could not confirm that I would not be billed extra for it. Chat was disconnected. Phone support doesn't work. Just loops "Were sending a signal! Goodbye!" Respectfully requesting a new TV box be sent. My other small box that's working does not have a green light either, nor did another one on a very old TV that I have decided to remove. I think it's unlikely that the lights if there should be any, would go off on all the small cable boxes. And in any case, it seems to make no difference for the box working or no.I am not able to turn off the X1 Cable box using the remote. We have two X1 Cable boxes, one is turned off by the remote, the other stays on all the time. We have repaired it numerous times. It was factory reset and the Xfinity Store replaced the remote with a new one and the X1 Box still will not turn off on one of our sets.To do so, click on the chat icon at the top right of the page. • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Update email security settings. Sign in to Xfinity Email using your Xfinity ID and password. In the top-right corner, click the Gear icon, then select Settings. Click Security. Uncheck the box under Third Party Access Security to prevent third-party programs access to your Xfinity Email, or check the box to allow access.Aug 23, 2021 · The XiD-C cable box blue LED light is not on. This cable box was recently added and functions fine except for the blue LED. The Comcast tech brought it with him without the "new" packaging so I am assuming it is used. It is annoying not knowing whether the cable box has power or not without turning on the TV. Comcast can no longer say it has the "fastest internet in America" in ads to cast superiority over rival services like Verizon FiOS By clicking "TRY IT", I agree to receive newslet...I just found the solution. When the Xumo Box auto shuts off, it falls out of sync with the TV. For example, when you press the power button, the TV and the Xumo should turn on. Because of that auto shut off feature, the TV remains on, while the Xumo is …South Korea’s box office in 2022 was KRW1.16 billion ($884 million at January 2024 rates of exchange), and in 2023 grew only 9% to KRW1.261 billion ($964 …If you're having trouble activating your Flex streaming TV Box, the most common solution is to restart it by reconnecting your USB-C power cord and HDMI cable ... Troubleshooting your video service using the app. Open the app. Tap the WiFi tab. Tap Xfinity Video troubleshooting. Tap the applicable option to start troubleshooting. E.g., you can tap Picture & Sound to troubleshoot problems with those features. Note: You may need to scroll down to see all available options, including Parental Controls and ... Bedroom Small Box XiD-P Model: Pace PXD014ANI; /N PAM60466560. Since replacing the Main Box (above is the new one), the Main Box works properly but the small box won't connect. I have refreshed, restarted, unplugged, etc. and nothing works. They both were working before the main box was replaced. We replaced the small box …Allow the cable box to sit for at least 30 minutes. Now, plug the cable box back in, reconnect the cables, and the cable box should turn on. If this doesn’t resolve the issue, then it will likely require a call to the cable provider for assistance. These types of issues, as a rule of thumb, are typically handled relatively quickly.remote lights up the green button on the cable box (remote) but the TV wont turn on? Ive tried the online "reboot" but no change. Also tried Setup - and then 981. and A + set up - no luck? Cant get anyone on the phone in this time . Suggestions? thnx. C,

Make Comcast your homepage by editing the settings or options in your browser. Enter the url for the Comcast home page in the set home page location box and save the changes. Peopl...Balance the box and TV volume: Access the TV Adapter's or TV Box's main menu. Select Setup. Select Audio Setup. For the Set volume to optimal stereo option, select Yes to automatically adjust the volume to the optimal level for stereo output. Note: If you select No, your current volume settings will be retained.Note: The Xfinity Web Remote is not compatible with Xumo Stream Box at this time. Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app!Press and hold Xfinity and Info buttons (5 seconds) Enter the 3-digit pairing code. Once the process is complete, your Xfinity Voice Remote will have been successfully paired. To pair an Xfinity XR16 Voice Remote, follow these steps: Power on Xfinity Streaming device & TV. Remove pull-tab (back of remote)Steps: Ensure that your TV is switched on and on the right input, connected to your Xfinity X1 Box. Press and hold the Setup button (XR2, XR5, XR11). You’ll find it near the bottom of your remote. If you don’t have a Setup button (XR15), press and hold the Xfinity and Info (i) buttons for a few seconds.

Balance the box and TV volume: Access the TV Adapter's or TV Box's main menu. Select Setup. Select Audio Setup. For the Set volume to optimal stereo option, select Yes to automatically adjust the volume to the optimal level for stereo output. Note: If you select No, your current volume settings will be retained.Sep 20, 2021 · My X1 TV box stopped working. Yes, I checked all the cables and plugs. Yes, I am using the correct HDMI input settings. Yes, I used the Xfinity mobile app to troubleshoot. Yes, I did a system reboo... …

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. control your digital set-top box or DTA (Digital Tr. Possible cause: The company, Comcast, is set to host investors and clients on a conference call on 4/27/2.